Real Estate · Inbound

Rental & Leasing EnquiryAI Agent.

Handles rental listings, availability, and leasing assistance end to end. Connect a phone number, attach your knowledge, and it takes live calls the same day.

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75%
Enquiry Automation
3x
Lead Response
24/7
Coverage
<1s
Response time

How it works /01

How a callflows.

From the first ring to the CRM note, the agent owns the whole conversation — your team only sees the calls that truly need them.

  1. 01

    Answer on the first ring

    Every call is picked up instantly — after hours, weekends, and volume spikes included. No IVR tree, no hold queue.

  2. 02

    Verify the caller

    Matches the caller against your CRM and confirms identity before anything sensitive is discussed.

  3. 03

    Resolve on the line

    Pulls answers from your knowledge base and takes real actions in your systems — not just FAQ readouts.

  4. 04

    Close the loop

    Writes a summary back to your CRM, raises tickets where needed, and books any follow-up before hanging up.

Situations /02

Where thisagent works.

Four situations rental & leasing enquiry handles, in the words of a real estate team.

01

A tenant who calls from a listing

Someone sees a 2 BHK for rent on Housing.com or 99acres and calls to ask about it. The agent confirms rent, deposit, furnishing and available date from the listing data you supply, asks about family size and move-in plans, and books a viewing with the agent in charge of that property.

02

A flat that was let out yesterday

Listings go stale quickly. When the property is marked as taken in your data, the agent tells the caller so and asks what else they need, offering similar flats from the same locality. If the data is unclear, it says it will check and logs a callback.

03

A landlord who wants to list a home

Owners also call to ask how to list a flat. The agent asks for locality, type, expected rent and the best time to talk, then transfers to your leasing manager or books a callback. It does not quote commission or terms that are not in your documents.

04

A bachelor group or a pet-owning family

Landlords have their own rules on pets, bachelors or non-vegetarian cooking. The agent answers from the conditions recorded for each listing, without judging, and tells the caller when the rule is not known so they are not sent on a wasted visit.

Example call /03

A call,start to finish.

An illustration of how the conversation goes. Names and details are made up; it is not a real customer call.

Inbound call at 7:10 PM from a tenant looking at a 2 BHK listing in Gachibowli.

  1. AgentHello, Urban Nest rentals. How can I help you today?
  2. CallerI saw a 2 BHK in Gachibowli on a portal. Is it still available?
  3. AgentYes, the listing at Palm Meadows is open. Rent is ₹38,000 a month with a deposit of two months, semi-furnished. When do you want to move in?
  4. CallerBy the first of next month. We are a family of four, with a small dog.
  5. AgentI do not have the pet rule for this flat, so I will not guess. Shall I find out from the owner and have our executive call you back?
  6. CallerYes, but I would also like to see it this weekend.
  7. AgentI can book Saturday at 11 AM. If the owner does not allow pets, our executive will tell you before you travel. May I take your name?
  8. CallerRamesh Gupta.
  9. AgentThank you, Mr. Gupta. Saturday at 11 AM is booked, and the question about the dog is noted for the executive.

Capabilities /04

Built forreal calls.

The parts that matter on the call, and the parts that matter after it.

During the call

  • Natural, interruptible voice — callers can talk over it
  • Switches between 22 Indian languages + English mid-call
  • Reads and writes your CRM, ticketing, and payment systems live
  • Warm-transfers to a human with a full summary when it should

Around the call

  • Every call recorded, transcribed, and QA-scored
  • Outcome and sentiment dashboards update in real time
  • Configurable guardrails and compliance scripts
  • Retries, follow-ups, and scheduling handled automatically
Works with10 systems

Plugs intoyour stack.

Connects to the systems real estate teams already run.

  • 01Salesforce
  • 02Zoho CRM
  • 03LeadSquared
  • 04HubSpot
  • 05MagicBricks
  • 0699acres
  • 07Housing.com
  • 08Twilio
  • 09WhatsApp Business
  • 10Razorpay

Questions /05

Questionsbuyers ask.

Where does the agent get the rental details of each flat?
From the listing data you upload or keep in your CRM, and the portals you publish on. It works with MagicBricks, 99acres and Housing.com alongside Salesforce, Zoho CRM, LeadSquared or HubSpot. It speaks only to what is recorded and says so when a detail is absent.
Does it handle both tenants and owners?
Yes. It can ask tenant questions about budget, locality and move-in date, and owner questions about the property and expected rent. You decide which of the two goes straight to a person, and which is only logged as a lead.
Can it book viewings for several of our brokers?
It books against the slots you provide for each broker or property. If every slot is taken, it offers the next open one or logs a callback, so no one is told a time that nobody can honour.
What if the caller asks about agreement terms or legal issues?
The agent shares only what you have approved, such as the standard notice period or deposit rule you wrote down. Questions about drafting, registration or disputes go to your leasing manager, along with a summary of what was asked.

Runs alongside /06

Bettertogether.

Real Estate teams rarely deploy one agent. These share customer context and hand conversations to each other mid-call.

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