Cookie Policy

1. Introduction

This Cookie Policy explains how Pollax Technologies Pvt. Ltd. ("Pollax," "we," "us," or "our") uses cookies and similar tracking technologies on our website and services. By using our website, you consent to the use of cookies as described in this policy.

This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide useful information to website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

• Authentication cookies: Keep you logged in as you navigate our platform
• Security cookies: Help detect and prevent security risks
• Load balancing cookies: Help distribute traffic efficiently across servers

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Google Analytics: Tracks page views, session duration, and user behavior
• Custom analytics: Helps us analyze feature usage and service performance

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization.

• Preference cookies: Remember your settings and preferences
• Language cookies: Store your language preference
• UI customization: Remember your dashboard layout preferences

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements.

• Retargeting cookies: Show you relevant ads on other websites
• Conversion tracking: Measure the effectiveness of our advertising campaigns
• Social media cookies: Enable social sharing features

4. Third-Party Cookies

We use services from third-party providers that may set their own cookies. These include:

• Google Analytics: For website analytics and performance monitoring
• Stripe: For secure payment processing
• Intercom: For customer support and messaging
• LinkedIn: For social sharing and advertising
• Twitter: For social sharing and advertising

5. Cookie Duration

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in several ways:

6.1 Cookie Consent Tool

When you first visit our website, you'll see a cookie banner allowing you to accept or customize your cookie preferences.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions

6.3 Opt-Out Links

• Google Analytics: Opt-out browser add-on
• Digital Advertising Alliance: Opt-out tool

7. Impact of Blocking Cookies

If you choose to block or delete cookies:

• Some features of our website may not function properly
• You may need to log in more frequently
• Your preferences and settings may not be saved
• We may not be able to personalize your experience

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. Our website does not currently respond to DNT browser signals, but we respect your right to privacy and provide cookie management options as described above.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: [email protected]
• Address: Pollax Technologies Pvt. Ltd., Plot 45, Hitech City, Madhapur, Hyderabad, Telangana 500081, India
• Phone: +91-40-1234-5678