Building the Future ofCustomer Conversations

We're on a mission to help businesses deliver exceptional customer experiences through the power of conversational AI.

Supported by

TiHAN IIT Hyderabad

Our Story

Pollax was founded in 2023 by AI researchers at IIT Hyderabad who saw a gap in how businesses communicate with their customers. Traditional call centers were expensive, inconsistent, and couldn't scale.

We believed that AI could do better. Not by replacing human connection, but by augmenting it - handling routine inquiries instantly while freeing human agents to focus on complex, high-value interactions.

Today, Pollax powers millions of conversations for companies worldwide, from healthcare providers to e-commerce giants. Our technology understands context, speaks naturally, and learns from every interaction.

World map with India and the United States highlighted as Pollax service regions

Serving customers globally

Currently live in India & the United States

Serving now — India, USAComing soon

What we stand for

Our Values

The principles that guide every product decision, partnership, and conversation

Mission-Driven
Impact at scale

Mission-Driven

We believe AI should empower businesses to deliver exceptional customer experiences at scale.

Every product decision is measured against one question: does this help a business serve its customers better? We build for operators who need reliability, not demos.

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Join Our Mission

We're always looking for talented people who share our passion for building the future of AI-powered communications.

Pollax

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