Real Estate · Outbound

Site Visit ConfirmationAI Agent.

Confirms booked visits and sends directions to slash no-shows. Connect a phone number, attach your knowledge, and it takes live calls the same day.

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45%
No-show Reduction
95%
Confirmation Rate
24/7
Coverage
<1s
Response time

How it works /01

How a callflows.

Outbound calls start from your data and end with your systems updated — the conversation in between is the agent’s job.

  1. 01

    Start from your data

    Calls trigger from CRM segments, due dates, or events you define — no manual dialing lists.

  2. 02

    Have a real conversation

    Opens naturally, adapts to responses, and handles objections — in whichever language the customer answers.

  3. 03

    Get the outcome

    Payment links sent, slots booked, records updated — while the customer is still on the line.

  4. 04

    Sync and persist

    Outcomes land back in your systems automatically; unanswered calls retry at smarter times.

Situations /02

Where thisagent works.

Four situations site visit confirmation handles, in the words of a real estate team.

01

The day-before confirmation

On the evening before a booked visit, the agent calls the buyer, repeats the project name, time and who will receive them, and asks for a yes or a change. A confirmed visit is marked in the CRM; a buyer who is unsure is offered another slot on the spot.

02

A buyer who cannot find the site

New launches are often on roads without clear landmarks. The agent sends the location and a nearby landmark on WhatsApp, and stays on the line if the buyer asks how to reach it from the main road. If the buyer is lost on the day, a staff member can be called in.

03

A visit that has to move

When a buyer says an office meeting has come up, the agent offers the next open slots, books the new one, and cancels the old one so the sales executive and the cab are not kept waiting. The change is written to the CRM with the reason given.

04

A family that wants to bring more people

Buyers sometimes ask to bring parents, a spouse or a relative who will help decide. The agent notes the number of people and any request such as a wheelchair-friendly route, then passes it to the site team so they are ready at the sample flat.

Example call /03

A call,start to finish.

An illustration of how the conversation goes. Names and details are made up; it is not a real customer call.

Outbound call at 6:00 PM to a buyer whose site visit is booked for 10:30 AM the next day.

  1. AgentGood evening, this is the Greenfield Enclave sales desk. Am I speaking with Mr. Naidu?
  2. BuyerYes, speaking.
  3. AgentI am calling about your site visit tomorrow at 10:30 AM. Will you be able to make it?
  4. BuyerActually, I have a meeting in the morning. Can I come later?
  5. AgentOf course. Tomorrow I have 12:30 PM and 4 PM open. Which suits you better?
  6. Buyer12:30 would be fine.
  7. AgentDone. I have moved your visit to 12:30 PM and released the earlier slot. Shall I send the location on WhatsApp?
  8. BuyerYes. Also, my wife and mother will come with me.
  9. AgentNoted, four people in all including you. Our executive Kavita will meet you at the gate, and the location is on its way to your phone now.

Capabilities /04

Built forreal calls.

The parts that matter on the call, and the parts that matter after it.

During the call

  • Natural, interruptible voice — callers can talk over it
  • Switches between 22 Indian languages + English mid-call
  • Reads and writes your CRM, ticketing, and payment systems live
  • Warm-transfers to a human with a full summary when it should

Around the call

  • Every call recorded, transcribed, and QA-scored
  • Outcome and sentiment dashboards update in real time
  • Configurable guardrails and compliance scripts
  • Retries, follow-ups, and scheduling handled automatically
Works with10 systems

Plugs intoyour stack.

Connects to the systems real estate teams already run.

  • 01Salesforce
  • 02Zoho CRM
  • 03LeadSquared
  • 04HubSpot
  • 05MagicBricks
  • 0699acres
  • 07Housing.com
  • 08Twilio
  • 09WhatsApp Business
  • 10Razorpay

Questions /05

Questionsbuyers ask.

Does it only call people who have actually booked a visit?
Yes. The list is drawn from the visit bookings in your CRM, such as Salesforce, Zoho CRM, LeadSquared or HubSpot, or from a file you upload. It calls ahead of each visit at the lead time you choose, and skips visits that have been cancelled or already completed.
What happens if the buyer does not pick up?
It retries at other times you allow before the visit. If the buyer is still unreachable, the booking stays open but is marked unconfirmed, so the sales executive can send a message or decide whether to hold the slot.
How are directions sent?
Through WhatsApp Business when the buyer agrees, or by SMS through Twilio. The message carries the site address and any landmark text you have configured. Nothing is sent without the buyer being told it is coming.
Can we see who confirmed and who dropped out?
Each call is recorded and transcribed, and its result appears in the dashboard as confirmed, rescheduled, cancelled or unreachable. Those outcomes can be written back to the CRM, so tomorrow's visit list reflects what buyers said.

Runs alongside /06

Bettertogether.

Real Estate teams rarely deploy one agent. These share customer context and hand conversations to each other mid-call.

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