Real Estate · Outbound

Booking & Payment MilestonesAI Agent.

Follows up on booking amounts and construction-linked payment milestones. Connect a phone number, attach your knowledge, and it takes live calls the same day.

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35%
Faster Collections
100%
Milestone Coverage
24/7
Coverage
<1s
Response time

How it works /01

How a callflows.

Outbound calls start from your data and end with your systems updated — the conversation in between is the agent’s job.

  1. 01

    Start from your data

    Calls trigger from CRM segments, due dates, or events you define — no manual dialing lists.

  2. 02

    Have a real conversation

    Opens naturally, adapts to responses, and handles objections — in whichever language the customer answers.

  3. 03

    Get the outcome

    Payment links sent, slots booked, records updated — while the customer is still on the line.

  4. 04

    Sync and persist

    Outcomes land back in your systems automatically; unanswered calls retry at smarter times.

Situations /02

Where thisagent works.

Four situations booking & payment milestones handles, in the words of a real estate team.

01

A slab completed, a demand letter sent

When construction reaches a stage in the payment plan, the agent calls buyers whose instalment is now due, mentions the stage and the amount from your records, and offers a Razorpay payment link by WhatsApp or SMS. Buyers who have already paid are left off the list.

02

A buyer waiting for a bank disbursement

Many buyers say the loan amount is with the bank. The agent asks for the expected date, notes it, repeats it back, and sets the next call for after that date. If the buyer says the bank is asking for papers from the builder, it passes the case to the accounts team.

03

A dispute about the amount demanded

A buyer who disagrees with the demand is not argued with. The agent records what they say, offers to arrange a call with the accounts manager, and transfers the call with a summary if someone is free. The demand stays in the record with a note that it is disputed.

04

A buyer abroad in another time zone

Some buyers live overseas and cannot be called at the usual hours. You set a calling window per segment, and the agent keeps to it, retrying at the times you allow and writing every attempt to the log so the team can see who has not yet been reached.

Example call /03

A call,start to finish.

An illustration of how the conversation goes. Names and details are made up; it is not a real customer call.

Outbound call at 11:00 AM to a buyer whose third-slab instalment became due after the slab was cast.

  1. AgentHello, this is the accounts desk assistant from Orchid Heights. Am I speaking with Mr. Pillai?
  2. BuyerYes, this is Pillai.
  3. AgentThank you. The third-slab instalment of ₹7,40,000 for flat 904 is now due, as per the payment plan. Have you received the demand letter?
  4. BuyerI did. The bank is processing the loan. They said it will come by the 18th.
  5. AgentUnderstood. I will note the 18th and call you that afternoon. Do you want a payment link in case you pay a part yourself?
  6. BuyerNo, let the bank pay it. But the bank wants a copy of the construction certificate.
  7. AgentI cannot arrange that myself. I will pass it to the accounts team with your flat number so they can send it. Is this number the best one to reach you?
  8. BuyerYes. Please ask them to email it.
  9. AgentNoted: bank payment by the 18th, and a certificate to be emailed. I have recorded both.

Capabilities /04

Built forreal calls.

The parts that matter on the call, and the parts that matter after it.

During the call

  • Natural, interruptible voice — callers can talk over it
  • Switches between 22 Indian languages + English mid-call
  • Reads and writes your CRM, ticketing, and payment systems live
  • Warm-transfers to a human with a full summary when it should

Around the call

  • Every call recorded, transcribed, and QA-scored
  • Outcome and sentiment dashboards update in real time
  • Configurable guardrails and compliance scripts
  • Retries, follow-ups, and scheduling handled automatically
Works with10 systems

Plugs intoyour stack.

Connects to the systems real estate teams already run.

  • 01Salesforce
  • 02Zoho CRM
  • 03LeadSquared
  • 04HubSpot
  • 05MagicBricks
  • 0699acres
  • 07Housing.com
  • 08Twilio
  • 09WhatsApp Business
  • 10Razorpay

Questions /05

Questionsbuyers ask.

Where does the list of due instalments come from?
From your CRM, such as Salesforce, Zoho CRM, LeadSquared or HubSpot, or from a payment schedule file you upload. Each row needs the buyer, the flat, the amount and the milestone. When a payment is recorded, that buyer drops off the next run.
Can buyers pay during the call?
The agent sends a Razorpay payment link by WhatsApp or SMS, and the buyer pays on their own phone. It does not take card or bank details over the call. The payment status can be written back to your records once it clears.
How polite is it with buyers who are late?
It follows the wording you approve, and does not threaten or pressure. You can set what it may mention, such as a revised date or office visit, and what it must leave to the accounts team. Calls are scored, so a manager can review the tone.
What do our accounts people see afterwards?
A list of outcomes in the dashboard: promised date, paid via link, disputed, wrong number or unreachable. Recordings and transcripts sit beside each outcome, and follow-up calls are scheduled for the dates buyers gave.

Runs alongside /06

Bettertogether.

Real Estate teams rarely deploy one agent. These share customer context and hand conversations to each other mid-call.

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